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BlackBerry® PlayBook™

Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Tablet doesnt connect to desktop manager

[ Edited ]

So i had problems with my tablet with charging and sent it in they sent me a refurb **Removed and now its doing the same thing i have to shove the wire deep in. Anyways when i connect the tablet to the computer it does not charge it just says plugged in and also desktop manager doesnt recognize it please help im going nuts


on another note when i do a backup of my bb9900 it does not backup pictures and videos even though i said full backup please im going nuts someone help with this crappy products.




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Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Tablet doesnt connect to desktop manager

[ Edited ]

Hey there,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


If you use the wall charger, does the BlackBerry PlayBook charge flash yellow or green?  Are you using the same BlackBerry data cable that came with your BlackBerry PlayBook?


Also all the videos and pictures should be saved on your media card and this information will not be backed up if it is saved there.


I look forward to your reply.





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