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BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎08-15-2012
My Device: PlayBook 16 gb
My Carrier: Rogers

Trouble signing in to Bbid on playbook

I currently have a Bbid on my curve and recently got a playbook. When I try to sign on on my pb it says my username and password don't match. When I use the same info on my curve or online it works. Any ideas?


Posts: 162
Registered: ‎01-11-2012
My Device: BlackBerry 9790, BlackBerry PlayBook 64Gb, BlackBerry 10 Dev Alpha
My Carrier: MTS

Re: Trouble signing in to Bbid on playbook

Hi klpatzer,

1. Carefully check that you enter correct BBID and password.
2. Security Wipe your PlayBook (don't forget to back-up your data).
3. For testing purpose, change your password to very simple one to try it on your PlayBook.
4. Call to tech support.

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