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BlackBerry® PlayBook™

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New Member
Posts: 1
Registered: ‎06-21-2012
My Device: Blackberry Playboomk 16gb
My Carrier: Bell

USB Not Working

Hello all,

I bought the playbook 16gb about 6 months ago or less. Today, I went to plug in the USB to charge the playbook, and it physically will not go all the way into the slot. I do not see anything blocking it, and it does not go in far enough to charge. I have tested the USB with my phone, and it fits and charges fine on my phone. I tried to find out where to call/email for hardware warrenty support, but all I can find is the 90 day tech support, which I do not need. How can I get my playbook fixed?

 

Thank you,

Andrew

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: USB Not Working

Have you tried contacting your provider regarding this?

Ron
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Developer
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB
My Carrier: Virgin Mobile UK

Re: USB Not Working

On the page with the 90 day support, there will be a telephone number for your region.

Call that number and you'll be dealt with.

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