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BlackBerry® PlayBook™

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New Contributor
Posts: 2
Registered: ‎10-07-2012
My Device: Playbook 32GB - WiFi
My Carrier: Bell Sympatico

Unable to add a Bell sympatico email account to my Playbook

Just purchased a Playbook and trying to add my email account.

I tried using the same email account settings as on my laptop but keep getting a 'POP server has changed or is incorrect' error when I tap SAVE

Any help would be appreciated!

 

Bell Sympatico

pophm.sympactico.ca, port 995, SSL ON

smtphm.sympatico.ca, port 25, TLS ON (startTLS)

 

 

Forums Advisor III
Posts: 1,477
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: Unable to add a Bell sympatico email account to my Playbook

When you are adding a new e-mail, try to just enter your e-mail adress and password and let the Playbook find the setting on its own, this work 99% of the time

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Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
Posts: 2
Registered: ‎10-07-2012
My Device: Playbook 32GB - WiFi
My Carrier: Bell Sympatico

Re: Unable to add a Bell sympatico email account to my Playbook

Yes, tried to let the Playbook do all the work - no luck.

I have set up two other mail accounts with success. (both are with another provider - 1and1.com) but for some reason I can't get my Bell accounts to work.  Contacted Bell Canada/sympatico support but was no help.  Basically told me to contact Blackberry.