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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎06-06-2012
My Device: 8550
My Carrier: 0

Unable to download from Appworld on Playbook

When I conect to my corporate wireless network I can't download from Appworld. I know my proxy is bloking me the access. What rule do I have to configure in my proxy to allow downloads from Appworld?. I mean like what page do I have to put in white list or open ports. Thanks

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Unable to download from Appworld on Playbook

Hey rmerino,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you receive a specific error when downloading  from BlackBerry App World™?  

 

This article will help you out with whitelisting as well: www.blackberry.com/btsc/KB11036

 

Let me know if you have any more questions.

 

Cheers.

 

 


-ViciousFerret


 


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New Contributor
Posts: 3
Registered: ‎06-06-2012
My Device: 8550
My Carrier: 0

Re: Unable to download from Appworld on Playbook

Hi ViciusFerret,
I have tried what you suggest, but still get the same error:

"Instalation error [0003-0005]
there was a problem during installation. Please try again". I'm sure that is my proxy the problem, because, when I'm in another network the problem disappears.
New Contributor
Posts: 3
Registered: ‎06-06-2012
My Device: 8550
My Carrier: 0

Re: Unable to download from Appworld on Playbook

Does anyone have any idea about my problem?

 

Rodrigo