01-25-2012 11:52 AM
I'm currently using:
When connecting my PB via USB cable, the internal volume storage mount is unsuccessful. The PB is recognized by BB Desktop software, displays the PIN and other stats. Without the volume mount I can't sync files. I have searched in support forum and see several people have this issue. I have seen several different solutions provided by some very gracious people who are eager to help. I have tried them all, but none have worked for me.
I am sure this is not a problem with the PB as I’m able to connect to another computer running Windows 7 32bit just fine. I have read from peoples comments that there are folks out there running 64bit version of W7 that they have no problems. So, I’m dealing with a “me” issue.
I have removed/reinstalled/adjusted for a few days now, and am at the point where I’m ready to give up. I can live without being able to sync files at work, and just email to myself (which with OS2 will hopefully allow me to access my email with the new native email client ;-), but I shouldn’t have to use a workaround.
So I’m hoping there is a genius out in the BB world that will read this, know the answer, and be kind enough to share it with me.
After reading some of the other threads, here are answers to some questions that will better illustrate how things look on my computer:
If you think you can help and need some other question answer, please ask. I’m open for any suggestions. Thanks in advance for the assistance.
01-25-2012 01:46 PM
I would suggest that you check on the Blackberry web site, there is an update for the Desktop Manager
Once you have downloaded it, uninstall the current one, reboot, then install the one that you just downloaded
This should fix your problem
01-25-2012 01:57 PM
Thanks for the reply rat-7. Actually I'm using the latest version of Blackberry Desktop that was release on 11/16/2011 and is still the current one available for download on their website. I've removed and reinstalled it using several times using different procedures, but that hasn't seemed to help any. Thanks again.
01-25-2012 05:04 PM
I would like to help but the best i can think of is reinstalling windows... which is pants and still might not work, you tried an obvious 'different usb port' eh?
You'lll notice in my windows 7 the PB maps to Z but it's as a Network location not as a drive as i would expect, it's connected via USB at this point, when i disconnect from USB it's no longer in the list, it does not show up as a wifi device on my network even though i would like it to.
Is there a clue in there somewhere?
01-26-2012 06:19 AM
01-26-2012 04:34 PM
Yes, I've tried different USB ports, and cables.
Yes, file sharing on the PB is turned on. I've tried with wifi and bluetooth on/off, doesn't make a difference.
I have not given any thought to the idea of it being restrictions being enforced by the domain. I will try another machine.
I don't know about the pulling my machine off the domain idea. It's a pain to get it added back to the domain. I'll try if I can. Thanks for the good ideas. I'll report back results.
01-26-2012 05:20 PM
There is no need to remove your PC from the domain.
When you key in Ctrl+Alt+Del you should be able to opt to log on the local domain/pc.
The other thing you can try is get your Network Administrator to add your PB's IP to the domain if your PB can connect to your office WiFi.
01-29-2012 10:59 AM
My wifi is set to on and it connects via usb, no problem.
There are threads on this forum that report this as a problem.