03-19-2012 03:58 PM
My apologies if this has been answered in another thread. I've been searching the Board and haven't come up with a solution in another post.
I recently travelled to a conference and took just my PlayBook. I had wifi connection and so used the browser to log into our Microsoft Exchange server at work. Our phone system emails WAV files to us when someone leaves a message, and I tried to open these through the browser to no avail. I am able to download the WAV files to the 'Downloads' folder on the PB, but then can't open them. I get an "unsupported media file" message whenever I try to open them. I even tried renaming the files in case the PB didn't like our phone system's naming convention. Unless I'm reading the OS2 manual incorrectly, WAV files are supported, are they not?
Just to clarify, I'm not using the Bridge feature; I'm using the browser to access and download attachments to my PB. Other file types, such as PDF seem to work, I just can't get the WAV files to work.
Thanks for any assistance you can provide (including a link to another post that I've missed in my search).
03-22-2012 02:34 PM
I've also tried to access the WAV files through BB Bridge and I continue to get the same error message, "Media Error: this file type isn't support."
03-22-2012 02:59 PM
03-25-2012 12:01 AM
Hello I am not sure where the file goes when downloaded and I have only used my bridged email account when accessing but I have been able to open .wav files on my playbook since the last updates. I have a majic jack phone which sends an email when I receive a voicemail. The file opens on my phone with no problem and when bridged I can also open it on the playbook. When I 1st got the playbook I would get a message saying not supported but has been working here lately. Not sure how old this post is but maybe will be of some help.
03-25-2012 12:07 PM
03-25-2012 10:27 PM