Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
Posts: 2
Registered: ‎08-05-2011
My Device: Playbook
My Carrier: Vodafone

Re: Unknown server error (-6) Help me please...

how long does it take to download? mine has been on for over 2 hours and its not even halfway through...any idea how large the file is? i have a decent 4 mbps connection..

Highlighted
Regular Contributor
Posts: 86
Registered: ‎07-21-2011
My Device: BlackBerry Passport
My Carrier: Globe

Re: Unknown server error (-6) Help me please...

mine took 4 hours

New Contributor
Posts: 2
Registered: ‎08-05-2011
My Device: Playbook
My Carrier: Vodafone

Re: Unknown server error (-6) Help me please...

i jus had to turn the windows firewall off and it got done within an hour...loving the playbook so far....
Contributor
Posts: 14
Registered: ‎08-03-2011
My Device: 9800/ PB-64G.
My Carrier: R

Re: Unknown server error (-6) Help me please...

Pls reload the software , do as follows, maybe it works.

1Ensure BlackBerry Desktop Software 6.0.2 or higher is installed on the computer.
2Ensure the computer has an internet connection
Launch the Desktop Software
3Turn off the PlayBook
4Connect the PlayBook to the computer
5When prompted with BlackBerry Desktop Software cannot communicate with the connected device, click Update and allow the update to be downloaded and installed on the BlackBerry PlayBook.

kind-hearted Pb specilist .
PLS give me a kudo if I help u with issue U r encoutering~!
Any questions, feel free to let me know.
New Contributor
Posts: 2
Registered: ‎10-27-2011
My Device: Playbook
My Carrier: nil

Re: Unknown server error (-6) Help me please...

Having same problem !

 

Ahsan from pakistan

 

When   i updated it ,  n tried to enter  bb id    it  says  UNKNOWN SERVER ERROR (-6) 

 

its been  15 hours  now   tht i m looking for  solution.

 

i tried connecting it with desktop software  n then update  but  of  no  use !

 

Solutions please !

 

New Contributor
Posts: 2
Registered: ‎01-15-2012
My Device: blackberry playbook
My Carrier: vodaphone

Re: Unknown server error (-6) Help me please...

have the same error

how did you resolve?