03-23-2013 08:03 AM
Hi we bought our daughter this for Xmas, she has since left home and left the tablet with us, but we can't use it as to unlock it you need to put in her email address etc, as we are not talking we can't ask her, any ideas on how i can bypass this, do I need to do a factory reset??
03-23-2013 08:31 AM
04-04-2013 04:58 PM - edited 04-04-2013 04:58 PM
not talking at all
If you can get into the playbook go to settings, security, security wipe. Create a brand new blackberry when the os is reinstalled.
If you can't get into playbook because of an entry password, enter any old password ten times. Same result.
You will have no access to any apps purchased on the original id