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Contributor
Posts: 29
Registered: ‎03-12-2012
My Device: Z 10/ Playbook
My Carrier: Bell
Accepted Solution

Volume control buttons, please help!

Hello, my volume control buttons have just stopped working all of the sudden. They were fine a few days ago, but now they won't do anything. Any and all help would be greatly welcomed!

James.C
Developer
Posts: 236
Registered: ‎07-27-2012
My Device: BlaclBerry PlayBook 16gb, BlackBerry dev alpha
My Carrier: Airtel

Re: Volume control buttons, please help!

Did you reset and check
Developer
Posts: 162
Registered: ‎01-11-2012
My Device: BlackBerry 9790, BlackBerry PlayBook 64Gb, BlackBerry 10 Dev Alpha
My Carrier: MTS

Re: Volume control buttons, please help!

Hi James,

Did you done Security Wipe?
Respectfully,
Oleg

Developer, QNX RTOS, BlackBerry 10 and PlayBook
Follow me on Twitter (in Russian)
St.Petersburg BlackBerry Dev. Group
Developer
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB
My Carrier: Virgin Mobile UK

Re: Volume control buttons, please help!

Quick questions:

1 - have you reset your PlayBook?
2 - do you have an HDMI or Bluetooth audio device connected - these prevent the audio working?
3 - if any of those haven't fixed it, can you still take a screenshot by pressing both volume buttons together?

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Contributor
Posts: 29
Registered: ‎03-12-2012
My Device: Z 10/ Playbook
My Carrier: Bell

Re: Volume control buttons, please help!

Ok it's fixed now, resetting it work, thanks all of you! 

James.C