Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 7
Registered: ‎04-27-2012
My Device: PlayBook
My Carrier: xxx-xxx-xxxx

Webmail error

When I try to log into my webmail on my Playbook - I get the following message "Your session cookie is invalid.  Please log in again."  Is there a fix for this?

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Webmail error

Hello Targetpromo,

 

Try clearing the the BlackBerry® PlayBook™ Browser history, cookies and cache:

 

1. Tap Browser.
2. Swipe Down from the top of the bezel.
3. Tap Settings.
4. Tap Privacy & Security.
5. Tap Clear All.

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Highlighted
Developer
Posts: 236
Registered: ‎07-27-2012
My Device: BlaclBerry PlayBook 16gb, BlackBerry dev alpha
My Carrier: Airtel

Re: Webmail error

I think you are logging from yourdomain.com:2095 or yourdomain.com:2096 is it?..if yes you need root access of the server to sort this
New Contributor
Posts: 5
Registered: ‎09-12-2009
My Device: Not Specified

Re: Webmail error

I am currently experiencing this problem on both my BB Torch 9800 phone and BB Playbook.  Can you please clarify what you mean by I need root access of the server?