01-07-2013 10:59 AM
I want to upgrade my OS of playbook, anyone is here to help me as I am not sure whether my purched or free apps installed will be remain installed or lost and I have to repurchase all that especially Pdf reader, will be thanx for response
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-07-2013 11:03 AM
updating he OS does not lose the apps, but things do happen and that why you should backup your devices prior to an OS update.
do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
Dont update OS until after the Back Up is complete, disconnect Playbook from PC, reboot Playbook and do the OS update via wifi and not with your PC
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V