Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎07-01-2011
My Device: Playbook 64Gb
My Carrier: Vodafone

WiFi - Signal drops if more than a few feet from router

Both at work and at home, I have a decent WiFi router that serve laptops and Netbooks ithout any problem. But with my new 64Gb Playbook, if I wander a few feet from the router, the signal gets lost.


Is this:

  • a firmware issue;
  • a fault antenna in the Playbook; or
  • a design fault?

The Playbook is virtually unusable as it is. I haverebooted the WiFi routers at home and at work, and the Playbook, and nothing helps.