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BlackBerry® PlayBook™

New Contributor
Posts: 2
Registered: ‎10-28-2012
My Device: playbook
My Carrier: orange

app world

i cant get any apps to download its connected through my wifi and the browser is working fine.keep getting the same error meass age 003 -001 anybody help please

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: app world

Hey sparkle99,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Do you receive this error when purchasing applications or downloading free applications?  Also is there a message with the error code?


I look forward to your reply.





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Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB
My Carrier: Virgin Mobile UK

Re: app world

A couple of things you can try.

Disconnect from your wifi connection and then delete it.

Reconnect to your wifi connection and enter your wireless key. Restart AppWorld.

If it still doesn't wark, try to buy an app, and enter your BlackBerry ID password. Cancel after the password has been confirmed.

Try to download an app again.

Good luck.

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New Contributor
Posts: 2
Registered: ‎10-28-2012
My Device: playbook
My Carrier: orange

Re: app world

It happens with both free and paid apps and I do get error meassages.I've rebooted it where you press the off button and volume buttons at the same time since then it has worked better and downloaded a few apps but takes about 4 or 5 attemtts