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New Member
Posts: 1
Registered: ‎05-02-2011
My Device: Storm 9530
My Carrier: Verizon

can't connect to Rovi / video store

Suddenly cannot connect to the video store.  The app almost loads then goes dark saying " could not connect to video store service please try again later."

 

Any ideas?  Rovi says it's not on their side.  bberry says same.

 

 

New Member
Posts: 1
Registered: ‎06-05-2012
My Device: PlayBook
My Carrier: ATT

Re: can't connect to Rovi / video store

June 4 and this is still a problem - does anyone have an answer for this one?

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: can't connect to Rovi / video store


MBLResources wrote:

June 4 and this is still a problem - does anyone have an answer for this one?


Contact support.

 

Be a Shepard and not an iSheep.
New Contributor
Posts: 5
Registered: ‎12-29-2011
My Device: playbook, torch
My Carrier: att

Re: can't connect to Rovi / video store

I have the same problem
Did you ever find an answer?
Developer
Posts: 236
Registered: ‎07-27-2012
My Device: BlaclBerry PlayBook 16gb, BlackBerry dev alpha
My Carrier: Airtel

Re: can't connect to Rovi / video store

Use vpn and then give a try
Contributor
Posts: 23
Registered: ‎07-01-2012
My Device: Wife's PlayBook
My Carrier: Sprint

Re: can't connect to Rovi / video store

I've had this problem too and I wonder if mine stopped working because of the last update. I don't remember the last time I checked it before the update,  but I know it doesn't work now, and I checked it shortly after the upgrade. 

Contributor
Posts: 23
Registered: ‎07-01-2012
My Device: Wife's PlayBook
My Carrier: Sprint

Re: can't connect to Rovi / video store

Update: The video store just decided to start working again. I guess the reason it stopped working will remain a mystery, since Rovi said it wasn't their fault.
New Member
Posts: 1
Registered: ‎08-13-2012
My Device: Playbook
My Carrier: None

Re: can't connect to Rovi / video store

I am having the same issue. It will pull up and then disappear. Saying unable to connect. Any ideas?