08-08-2011 04:01 PM
Im having a problem where i cannot access any bridge apps because my bb is password protected. whenever i attempt to open an app i get an error message saying "bridge disconnected 'password is incorrect. please try again" but it never gives me an opportunity to enter my password. Also the message stay on-screen so the playbook is unsuable unless i restart it by holding the power button.
pic of error message: http://yfrog.com/hskxgckj
08-09-2011 03:14 PM
Try removing the BlackBerry Bridge App from the BlackBerry smartphone and and disable any connections between the PlayBook and BlackBerry smartphone. Now pair your devices and start the BlackBerry Bridge process from the beginning. Let me know if that got you anywhere.
08-09-2011 06:08 PM
08-10-2011 12:03 AM