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BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎09-05-2012
My Device: blackberry playbook
My Carrier: idea

could not connect to the update server?????

Hi this is Om Prakash,
I am recently bought an Blackberry PlayBook.During the initial setup update process every time it shows


"could not connect to the update server.(2011 or 3000 or 3001)"


I try desktop option but the update is failed at middle and I try to update again but it try to load already downloaded and shows error message.

I cant able to use my device.Plz provide me an solution.

(sorry for my English)

Thank U

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: could not connect to the update server?????

Hey Prakashom,

Welcome to the BlackBerry® Support Community Forums.


This error can be generated if there is no Wi-Fi connection, retry connecting to the Wi-fi access point or try connecting to a different wi-fi access point and try again.







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