09-05-2012 02:19 PM
Hi this is Om Prakash,
I am recently bought an Blackberry PlayBook.During the initial setup update process every time it shows
"could not connect to the update server.(2011 or 3000 or 3001)"
I try desktop option but the update is failed at middle and I try to update again but it try to load already downloaded and shows error message.
I cant able to use my device.Plz provide me an solution.
(sorry for my English)
09-11-2012 12:44 PM
Welcome to the BlackBerry® Support Community Forums.
This error can be generated if there is no Wi-Fi connection, retry connecting to the Wi-fi access point or try connecting to a different wi-fi access point and try again.