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Reply
New Member
Posts: 1
Registered: ‎02-19-2013
My Device: playbook
My Carrier: none

desktop software

i am running windows 8and hove downloaded desktopsoftware to connect my playbook but the software can ot commu icate with my device regardless ofwhat i do.  ihave also disabled my security software without any success. Can anyone help?

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: desktop software

Win8 being new is having problems with the Desktop Manager. I am sure that an update will be released soon for DM that will fix the problem.
Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: desktop software

delete the RIM drivers on the pc I question. Connect the playbook and reinstall the drivers. hope this helps
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