01-11-2013 07:29 AM
We have two playbooks and use to separate internet connects. For some reason my wife can only send email but she can't receive. We have a POP account. the settings on both are identical except for the actual email address. Has anyone had this problem?
01-11-2013 05:55 PM - edited 01-11-2013 05:57 PM
If everything is identical except email address, why don't you add your wife's account to your playbook (She can type in the password and delete the account afterwards) Then at least you can eliminate her Playbook as the problem.
If it works on yours, delete the account from her playbook and add it back after a restart.
If it doesn't work on yours then the account is probably at fault - contact Rogers.
All I can suggest. Do however check the POP and SMTP servers very carefully for typo errors!
01-11-2013 09:44 PM
With Rogers, to setup a POP account all you need to do is to type your e-mail adress and password, the Playbook will find the correct setup itself.
So just delete the account from the Playbooks, reboot, and then just choose ADD ACCOUNT and type both the e-mail adress and the password, it should work from there