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Posts: 2
Registered: ‎03-13-2014
My Device: Playbook 32GB
My Carrier: Not applicable

facebook unavailable

I am posting this for my mother.  She has tried getting support online but every link she tried it said URL not found and no one would help her over the phone.  She has tried opening Facebook in her browser and it said "unavailable" but she can open other Web pages without this issue so it's not a network issue.  

Posts: 95,517
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: facebook unavailable

Try m.facebook.com in her browser



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New Member
Posts: 1
Registered: ‎03-14-2014
My Device: blackberry Z10
My Carrier: Verizon

Re: facebook unavailable

Do what you do with Microsoft.  Power down and restart.  

Contributor
Posts: 26
Registered: ‎03-05-2013
My Device: Playbook
My Carrier: Bell

Re: facebook unavailable

we have tried all of the Stock fixes and no go !! even the FB App does not respond

Posts: 95,517
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: facebook unavailable


zenagrin wrote:

we have tried all of the Stock fixes and no go !! even the FB App does not respond


Such as what, have you tried? Without knowing specifically, you'll likely be given all the same suggestions again and again.



1. If any post helps you please click the Like Button below the post(s) that helped you.
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Contributor
Posts: 26
Registered: ‎03-05-2013
My Device: Playbook
My Carrier: Bell

Re: facebook unavailable

tried restart, tried reboot, tried clean install, tried factory reset, tried two seperate browsers, tried on two seperate playbooks, tried the FB app - nothing good yet

 

Posts: 95,517
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: facebook unavailable

so, on two different Playbooks, she's tried going to m.facebook.com and nothing?

 

So, is this ALWAYS while connected to the same Wifi router?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Contributor
Posts: 26
Registered: ‎03-05-2013
My Device: Playbook
My Carrier: Bell

Re: facebook unavailable

Actually we are a family that has 3 PlayBook (I bought 2second hand) and we have 3 laptops. And 3 phones!!! The wifi works fine and all can access the FB ...EXCEPT the PlayBook 

Posts: 95,517
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: facebook unavailable

None of the three PlayBooks can access Facebook in any manner?

 

I keep asking specifically if you can use "m.facebook.com" in the browser, but I have not yet gotten a clear response from you.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Contributor
Posts: 26
Registered: ‎03-05-2013
My Device: Playbook
My Carrier: Bell

Re: facebook unavailable

Is 'm.Facebook.comment different from the regular Facebook?  In my personal post about this I did say that yes we can access the main Page of fb but as soon as you click a link you are done. Or if you stay on too long.