12-09-2013 05:15 PM
I've recently purchased some videos from blackberry world and it said I can download additional copies on as many as 5 devices. I can't seem to download these onto my newly acquired playbook. It seems that the playbook has a separate video store and doesn't recognize my blackberry world registration information. Is it possible to somehow transfer/download/sideload these videos onto my playbook? Is the playbook video store completely different and separate from blackberry world? To be clear- currently the videos have only been downloaded to my Q10 and nowhere else. I assume the 5 download limit applies to only blackberry products but I'd assume the playbook would qualify. Any input? Thanks!
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
12-10-2013 09:38 AM
are you using the same BBID on playbook that you are using on Q10?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
12-10-2013 06:41 PM
for the blackberry world I have a place to enter my blackberry ID. This works and allows me to download videos without issue. For the playbook video store I only have a "username" field box. If I enter my blackberry ID here, I get the error "user name not registered". I can't download anything. I'm only able to make a new account altogether, which will work to download content.
To me it seems like the video store on the playbook is a different store from the Blackberry 10 blackberry app world altogether. Can anybody else download purchased video from the blackberry world store and then download it from the playbook video store without incurring additional charges?