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Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

help did a new tablet update now tablet won't open up...

dd a software update it installed then tablet asked to restart it never turned on again.

Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Did you do the update with it plugged into the charger?

 

Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

No I don't think so
Trusted Contributor
Posts: 213
Registered: ‎09-01-2012
My Device: Blackberry Playbook 32GB
My Carrier: none at present

Re: help did a new tablet update now tablet won't open up...

All updates should be done plugged into the wall charger..worst thing in the world is for the PB to run out of power while doing an update...there are many threads on here about PB wont start..drained battery etc..

Gene
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

[ Edited ]
Highlighted
Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

It might have been plugged in but I know it had 100 percent battery. So do you guys know what I can do now? Is my blackberry finished?
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

I doubt its finished.  It may have not completly powered off, can you see if the backlight is still on? Holding it on an angle in a dim light the screen should be totaly black if the unit is off. Hold down the power button and the + sign button at the same time until the red led light lights up, then release.

Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Tried that it dfidnt work either But its complettely black
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Plug it in to your computer and see what happens
Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Did that 2 and I left it plugged in nothing started