Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

The desktop software did not turn on?
Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

No Red light doesn't go on either
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Start the desktop software, what happens.
Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

It says connect blackberry playbook which it is connected
Highlighted
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Unplug and connect again. Give it a minute. This may sound weird but you have pushed and held the power button?
Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

I pushed and held it for 20 seconds and even longer nothing Smiley Sad
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Have a look on this forum about debricking playbooks
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

One more question for you. When you plug it into the wall charger does the led light up or flash yellow-green?

Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Doesn't light up at all
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Well that only happens if the unit is ON or not completly OFF. I know you said you tried but try again...push and hold the + button then while still holding push and hold the power button.