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BlackBerry® PlayBook™

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New Member
Posts: 2
Registered: ‎03-23-2013
My Device: playbook
My Carrier: 09054135563

how to track my playbook os

someone stole may playbook isnt possible to track it

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: how to track my playbook os

Hi there,

Unfortunately at this point in time, there is no way to track a lost or stolen PlayBook. Sorry this happened to you and I hope you're able to track it down or that the police are able to recover it for you.

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New Member
Posts: 2
Registered: ‎03-23-2013
My Device: playbook
My Carrier: 09054135563

Re: how to track my playbook os

how about if may playbook connected to wifi...is there any way i can trace it by my id...on email

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: how to track my playbook os

Unfortunately, no. The PlayBook doesn't have BlackBerry Protect, so there is no tracking software on the device, unless you installed a third party application yourself.

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: how to track my playbook os

Hopefully your Playbook is password protected, at least it will help keep theft out from any private information store on the device.

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: how to track my playbook os

Contact BlackBerry. Have your BlackBerry ID, PIN and Serial Number ready. Maybe they can disable it for you. Let us know the outcome.
BlackBerry Playbook Help desks:
Canada Toll Free: 1-877-644-8405
Germany: 0800 1816530 (Gebührenfrei)
North-America: 1 877 255 2377 (Toll Free)
UK: 0808 100 7466 (Toll Free UK only)
Outside UK: +44 1753 558400
Worldwide: 1 519 888 6181