05-03-2011 01:07 PM
I'm wondering if anyone else is having this experience.
I have around 99% of my artwork in iTunes (I used TuneUp to get artwork synched nicely in iTunes)
I synched around 400 of my songs over via USB.
I noticed that many artwork files were missing on the PlayBook that existed in iTunes. Approximately half were missing.
I chose the 'refresh album artwork from iTunes' and the first time I did this it found a bunch of artwork, approximately 50, and brought those over. But there are still lots of missing album artwork images. I can see them in iTunes but they won't come over. I tried BB support, but they couldn't figure it out. Any ideas?
As an aside, I was also trying to get wifi music sync working like it does on my Torch. It took over an hr with support and going from level 1 to level 2 and while they were looking into wifi music sync, I finally found in the support in Desktop manager that it wasn't supported (yet) on PlayBook. So hopefully that will save some of you some time! I find level 1 support to be very weak. I hope some RIM exec calls in and asks them some questions as they just don't seem to 'get' it. I have to repeat things several times and they don't seem to fully understand the product.
07-03-2011 12:49 PM
07-04-2011 09:54 AM
07-04-2011 03:53 PM
07-05-2011 03:53 AM
07-05-2011 07:40 AM
OK - Let's do this in the reverse order
1. BB Desktop Manager. I don't use this at all so all my advice is based on looking at the files on your computer and on the PlayBook. So there may be a better way than what I'm advising, but I know that this 'just works'.
2. Single songs. If they don't have a seperate folder then they should have an album art tag in the file. Then they will show the art on the PlayBook quite happily.
3. Pictures folder. Nope, the PlayBook realises that this is album art, so it will not show the folder.jpg file in the Pictures app. Thankfully
SO - Your best bet is to use a tagging application to embed the album art. Apparently Windows Media Play does this, but I'm using Linux and can't verify this. Instead, I'll point you in the direction of this article which shows you how to embed your album art in a relatively easy manner:
Once it's done once - the album / track art should appear in every media player you use with no problems. I hope this all helps you.
07-05-2011 09:33 AM
Since I'm the one who started all this fun, I should mention that I found a very good solution...
I purchased TuneUp Companion for iTunes. It fixed up almost all of my album artwork in iTunes, and then I just went in to DM and chose to update the artwork. Problem solved.
I was able to find a coupon online to save some $$ on TuneUp Companion but it was less than $30 and saved a lot of hassle
Hope this helps!