07-09-2013 06:06 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This file format for videos is not supported on the BlackBerry PlayBook. Are you able to view other types of videos like avi, MP4 or mkv?
I look forward to your reply.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
07-09-2013 08:02 AM
I am unsure. I am a real beginner. I am not familiar with much of the "lingo". In summary, I am unable to view jpeg format videos from one of my employers. Stella and Dot. Please tell me I will beable to because I love what my playbook offers and don't want to have to change product. Which is what many "experts" say is my only option. I look forward to you solving my problem. Thank you....april
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
07-09-2013 10:17 AM
You can use this to convert it to MP4 format if need be or ask for teh video to be sent in MP4 format.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V