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BlackBerry® PlayBook™

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New Contributor
Posts: 2
Registered: ‎06-16-2013
My Device: PlayBook
My Carrier: Rogers

jpeg

i am unable to view jpeg videos.  how can this be corrected?  thank you

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: jpeg

Hey april10,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

This file format for videos is not supported on the BlackBerry PlayBook.  Are you able to view other types of videos like avi, MP4 or mkv?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎06-16-2013
My Device: PlayBook
My Carrier: Rogers

Re: jpeg

I am unsure.  I am a real beginner.  I am not familiar with much of the "lingo".  In summary, I am unable to view jpeg format videos from one of my employers.  Stella and Dot.  Please tell me I will beable to because I love what my playbook offers and don't want to have to change product.  Which is what many "experts" say is my only option.  I look forward to you solving my problem.  Thank you....april

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Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: jpeg

You can use this to convert it to MP4 format if need be or ask for teh video to be sent in MP4 format.

http://handbrake.fr/

 




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