08-31-2013 10:58 AM
Did you have the 4G version?
BlackBerry protect was never on the Playbook only BB10 and unless you downloaded some 3rd party software and had the 4G there's not a lot you can do about it.
Sorry for your loss.
08-31-2013 11:29 AM
08-31-2013 11:35 AM - edited 08-31-2013 11:35 AM
I don't know, I have to see at home. I'm on holyday and I don't know what version I have. It's a present from my housband. I'm sorry too thanks
Did it have its own data plan to use anywhere in the street , or did it always need wifi hotspot?
08-31-2013 11:48 AM
Ok so its not 4g so nothing to block.
If you had a password you had to enter to open up the screen, and it was active when you lost it you should be safe, but if not then the new "owner" has access to your email accounts and any social network accounts you had activated by apps. Get online and change all your email and network passwords now!