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New Contributor
Posts: 3
Registered: ‎05-20-2012
My Device: playbook
My Carrier: etisalat

my pb64 gb i could not setup initial

hi i purchased my new pb64gb and i could not make inital setup its giving me error code 3000,2011,2023. all tis is making me crazy more over i called your call center support and thy dont know how to help even. bad service worst exp!!!!!

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: my pb64 gb i could not setup initial

First welcome to the forums. Prior to posting search the forums. Look at these threads in this search to find your answer. http://supportforums.blackberry.com/t5/forums/searchpage/tab/message?filter=location&location=forum-...Smiley Tongue

Next call support again that is RIM support and get a different person. They are very good. Unlike what you are saying. Seems like you went to a local support person like at best buy.
Be a Shepard and not an iSheep.
New Contributor
Posts: 3
Registered: ‎05-20-2012
My Device: playbook
My Carrier: etisalat

Re: my pb64 gb i could not setup initial

how can i reset the pb i did with pressing - &+ buttons nothing happened trying to do with my pc msg pops up plz complete the initial setup. plz Help Smiley Sad
Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: my pb64 gb i could not setup initial

Hold the power + and - buttons all at the same time for 15 to 20 seconds.
Be a Shepard and not an iSheep.
New Contributor
Posts: 3
Registered: ‎05-20-2012
My Device: playbook
My Carrier: etisalat

Re: my pb64 gb i could not setup initial

hi thanks 4 ur reply but it didnt work so i had to use my old school ethnics at-last Alhamdulilah it works now
Highlighted
New Member
Posts: 1
Registered: ‎01-10-2013
My Device: playbook
My Carrier: 09398308282

Re: my pb64 gb i could not setup initial

hi, just wanna ask how you fix error 2023 on your blackberry playbook.. thanks and hope for your reply..