Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Highlighted
New Member
Posts: 3
Registered: ‎10-17-2012
My Device: blackberry playbook
My Carrier: verizon

my playbook settings wont open

my playbook froze and wouldnt restart so i did all the tips from reset and charging it. i finally got it to start back up but now when i try to go to settings or file manager it just gives me a dark screen. also the keyboard wont come up on anything. any ideas?

Posts: 94,683
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my playbook settings wont open

I'd try restarting it again, hold down the power button for 20 seconds.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 3
Registered: ‎10-17-2012
My Device: blackberry playbook
My Carrier: verizon

Re: my playbook settings wont open

ive tried that and i have the same outcome. ive also noticed that it wont bring up the screen anymore where you can choose to restart and shutdown.

New Member
Posts: 3
Registered: ‎10-17-2012
My Device: blackberry playbook
My Carrier: verizon

Re: my playbook settings wont open

now it wont even start up , it just gives me a blinking red light.

Regular Contributor
Posts: 57
Registered: ‎07-07-2012
My Device: BB ZED 10
My Carrier: Fido

Re: my playbook settings wont open

Will desktop manager recognize it? If so, back it up without the applications (you can get those back in app world) and then select update and it will reload/repair your OS, OR do the hard reset of power button, and both up and down volume buttons at the same time. hold down for about 5 or 10 seconds

Smile, it makes people wonder what you are up to. Smiley Happy