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BlackBerry® PlayBook™

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New Contributor
Posts: 6
Registered: ‎06-25-2012
My Device: Torch, Playbook
My Carrier: AT&T
Accepted Solution

need to change user on Playbook

I bought this Playbook for my daughter and she gave it back and now I need to login with the original BBID user which was her. 

The other issue is that she bought a book to read for summer reading and has not finished it and I'm not sure what to do. I want to but some apps but I'm not the BBID user.

 

Any suggestions?

New Contributor
Posts: 6
Registered: ‎06-25-2012
My Device: Torch, Playbook
My Carrier: AT&T

Re: need to change user on Playbook

And I forgot to mention that I want to be able to login with the original BBID so I can buy apps....
New Contributor
Posts: 6
Registered: ‎06-25-2012
My Device: Torch, Playbook
My Carrier: AT&T

Re: need to change user on Playbook

so she gave me her ID password and I still can't buy an app! It looks like I need to know how I can replace her ID with mine......

Forums Advisor III
Posts: 1,477
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: need to change user on Playbook

The only way to do that is to do a security wipe, and will erase every thing on the Playbook including all the programs, picture, video, etc...

 

So before you do the wipe, copy every thing you want to keep on a computer or online storage

 

After the wipe you will have to setup the Playbook like to when you first got it, and if you change the BLACKBERRY ID, you will need to buy the programs all over

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
Posts: 6
Registered: ‎06-25-2012
My Device: Torch, Playbook
My Carrier: AT&T

Re: need to change user on Playbook

I did a security wipe on my playbook and everything looks and works good now except I don't have the Playbook wallpapers anymore. Can you tell me how to get the original ones back again? 

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: need to change user on Playbook

Wiping does that and this is how to get them back.

 

 

 

First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.

This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/

After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.

Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.

You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.

QUICKLY choose the Update option.

This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
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New Contributor
Posts: 6
Registered: ‎06-25-2012
My Device: Torch, Playbook
My Carrier: AT&T

Re: need to change user on Playbook

Thanks for your quick response! Worked as you said it would.
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: need to change user on Playbook

your welcome, glad to have helped out

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V