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BlackBerry® PlayBook™

New Contributor
Posts: 3
Registered: ‎04-27-2012
My Device: Playbook 16gb
My Carrier: 4165879842

new update problems April 23, 2012

Be aware, I downloaded the new update this past Monday.  Since the update, my Playbook cannot connect to my computer.  The computer and desktop software will not see the hard drive on the Playbook.   I spent 2 hours on the phone on Friday with Tech Support, and they do not have any solutions.  They have escalated this issue to the highest level and they believe the new update may have caused some driver conflicts.  

Just wanted to give everyone a heads up.