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New Member
Posts: 3
Registered: ‎09-08-2012
My Device: playbook 32g
My Carrier: no
Accepted Solution

one ID on two playbooks

I bought a new playbook, registered on my old ID which is also still registered on my old playbook. in this way, when I try video chat in between, it does not work. so I try to reset a new ID on one playbook, however,  it updates the ID on the two playbooks automatically, so still same ID on two playbooks. in this case, how do i set a new id on one and does not affect the other?

Guru II
Posts: 22,043
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: one ID on two playbooks

You need separate BBID's for each PlayBook.

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Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: one ID on two playbooks

Video chat is probably the only thing that will not work between PBs with the same ID.

 

 

If you try to change a BBID like that you are changing the online master.

 

 You need to Security Wipe one of them and create a new ID in that one when you set it up

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Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: one ID on two playbooks

You can use two playbooks with one BBID but vid chat will not work between them. only the one that last used/contacted App World or BBID will work for vid chat.

 

You have to security wipe the playbook to use a differnet BBID, make sure you back files up first.

 




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New Member
Posts: 3
Registered: ‎09-08-2012
My Device: playbook 32g
My Carrier: no

Re: one ID on two playbooks

thanks. How do i security wipe one of them?

Guru II
Posts: 22,043
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: one ID on two playbooks

Pull down the Settings menu. Touch "Security" and then "Security Wipe."

You'll have to go through the setup process again with a new BBID.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: one ID on two playbooks

[ Edited ]

Settings (gear)

Security

Security wipe

 

Doh! Too late

_________________________
Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: one ID on two playbooks

Performing a Security Wipe.
http://www.blackberry.com/btsc/KB27188