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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎05-24-2011
My Device: playbook and 9800 torch
My Carrier: att

playbook_app world doesn't work

I only get a purple'ish screen. Where do I update or do I have a defective tablet. Everything else works.
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: playbook_app world doesn't work

what country do you live in?

 

 

http://www.blackberry.com/app_includes/devicesoftware/appworld/appworld_availability_en.html

 




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Posts: 94,457
Likes: 24,381
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: playbook_app world doesn't work

...and is your WiFi connected at the time? If not, you should get a white onscreen pop-up message that you are not currently connected to a wireless network.

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New Contributor
Posts: 3
Registered: ‎05-24-2011
My Device: playbook and 9800 torch
My Carrier: att

Re: playbook_app world doesn't work

I'm always connected wifi @ home.
New Contributor
Posts: 3
Registered: ‎05-24-2011
My Device: playbook and 9800 torch
My Carrier: att

Re: playbook_app world doesn't work

I'm in washington, dc area (US)
Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: playbook_app world doesn't work

Let's do a reboot on the Playbook, and try again.

 

On the top edge of the Playbook, hold down the POWER + UP + DOWN volume keys all, simultaneously, for about 10 seconds until the device screen goes black and begins the reboot process.

 

Once you're back up and running, confirm the WiFi is conncected, which it should do automatically, and try AppWorld again.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code