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BlackBerry® PlayBook™

New Contributor
Posts: 5
Registered: ‎02-21-2012
My Device: playbook
My Carrier: Bell Mobility

playbook loses wifi password

I mosttly use my playbook on my home secure wifi network.  Lately though, it seems to lose or forget the the password to connect.  Then i have look up and reneter the 26 character key.  This is a pain.  I had no problem for the first 10 months of use, now this happens regularly, particularly after recharging.  Why is it not remembering the password forever?

Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: playbook loses wifi password

First thing is delete the saved wifi network in playbook and recreate it.

If that does not improve make sure the encryption on the router is not using a wierd variant. The recommended is WPA2 type AES. Change the key to an easily remembered phrase like "playbooks are better than ipads" to lighten the effort for guest devices.

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: playbook loses wifi password

Have you recently upgraded your OS?