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BlackBerry® PlayBook™

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New Contributor
Posts: 4
Registered: ‎04-19-2011
My Device: curve 8530/playbook
My Carrier: sprint
Accepted Solution

playbook not saving picures

I am having trouble with the camera, it saved the first 5 pictures I took, now it doesn't.  The pictures do not show up in the pictures folder.  I also cannot find my downloaded pictures.  I see the file under downloads, tap on it, it opens the pictures folder but does not show the picture.  Any ideas?

Developer
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10
My Carrier: Verizon

Re: playbook not saving picures

Try re-starting the device. I believe this is a known issue.
Trusted Contributor
Posts: 149
Registered: ‎05-07-2011
My Device: BLACKBERRY PLAYBOOK
My Carrier: ICE

Re: playbook not saving picures

Hi helton76

 

When you save your downloaded pictures, be sure to save them as jpg's

 

not   picturename,  but picturename.jpg 

 

Hope this helps.

 

If this was useful for you please give kudos and mark as a solution

New Contributor
Posts: 4
Registered: ‎04-19-2011
My Device: curve 8530/playbook
My Carrier: sprint

Re: playbook not saving picures

Thanks, it worked.
New Member
Posts: 1
Registered: ‎03-20-2012
My Device: PLayBook
My Carrier: None

Re: playbook not saving picures

I saved a picture, but accidentally not as a jpeg file. I have looked EVERYWHERES and cannot find this photo. Any clues on how to retrieve it and delete it?

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: playbook not saving picures


helton76 wrote:
Thanks, it worked.

Could you please not mark your question as the solution.  
What worked and mark that as the solution and give that person kudos.

Be a Shepard and not an iSheep.
New Member
Posts: 1
Registered: ‎05-08-2013
My Device: playbook
My Carrier: o2

Re: playbook not saving picures

have tried this but still no pictures saved from the camera or video