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BlackBerry® PlayBook™

New Contributor
Posts: 3
Registered: ‎04-24-2012
My Device: playbook RDJ21WW
My Carrier: cogeco

playbook not shutting down

last night my playbook did not shut down. The red light is blinking and the icon that shows the battery charge had a "lightning strike" down the centre

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: playbook not shutting down

Try the 3 button reset. Hold down the Power Button and both volume buttons at the same time for 15 seconds. Wait 1 minute then hold the power button only until the red light flashes then release it and wait for it to reboot which will be about 4 minutes. Report back.