06-04-2011 10:10 PM
hello i was given a playbook for mothers day and absoultly love it that is until tonight... i took some pictures and then tried to go on to facebook to post them and noticed that i can not get the keyboard to come up on anything not even internet to search, so i tried to do a complets shut down and nope cant hit the shut down button and it just sits on a black screen and i cant seem to get it to turn off husband said it is like it is just froze up any ideas??
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06-04-2011 10:19 PM
well try to make the restart function by pressing and holding for seconds the power button until the pb prompt you 2 options: turn off or restart select restart
08-10-2011 01:07 PM
You can also hold the power button, both + and - volume keys for 10 seconds and it should restart. Hope that hepls.
10-03-2011 08:29 PM
same issue here,
keyboard wasnt appearing, cannot shut down.
ive tried to reset and that wont work either,
relied on battery draining, so i opened as many apps as i could, now its completly frozen.
02-02-2012 10:59 AM
I just bought a bb playbook 16gb and it seems that whenever is plugged in for charging the keyboard doesnt function..i can hardly write my password to enter the home screen..please help