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BlackBerry® PlayBook™

Posts: 1
Registered: ‎06-26-2013
My Device: PlayBook
My Carrier: Airtel

problem connecting playbook to pc

i had this problem from last year but was fixed but when i tried to connect my PB last week it said initializing device access after which it wasn't mounted as z drive, when i tried to connect it via BB desktop software it said failed to connect playbook to PC and asked if i need to retry, update/repair or cancel. i tried retrying many times but all in vain so today i repaired my playbook after which it connected for once but after which when i tried to open it it said " 169.254.xxx.xxx media is not accessable"


OS version -

BBDM version - 7

BBDS version - 7.1


i've tried reinstalling bbdm but it didnt fixed problem Smiley Sad

in bbdm it shows ipv4 and time connected but no volume mounted.


thanks in advance Smiley Very Happy

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: problem connecting playbook to pc

Hello siddharth1102,


Welcome to the BlackBerry Support Community.


Thank you for your question regarding your BlackBerry PlayBook tablet detecting as a network drive.


The following article may help regarding this issue: http://www.blackberry.com/btsc/KB29612


Let us know if this helps.



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