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Highlighted
Visitor
Posts: 1
Registered: ‎03-03-2013
My Device: Playbook 32gb
My Carrier: na

problem with password

I have my Playbook password but it does not work. I tried to do a 'security wipe' by entering it ten times but it will not let me get past nine attempts????? Is there another way to reset the Playbook?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: problem with password

Hi brtilley and welcome to the BlackBerry Support Community Forums!

 

Have you tried rebooting your BlackBerry PlayBook then entering your password again?

 

Thanks.

 

-CptS

 

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