06-22-2012 10:22 PM
Just bought a Playbook. I got the same error message. Tech Service said that their servers are down and I should wait for 24 hours to see if they go back up again. I can't use my new Playbook at all because it is not possible to bypass the initial software update screen. Pretty disappointing start to my new Playbook.
06-22-2012 11:24 PM
Welcome to the Community
Please check this link and see if it helps you troubleshoot the issue.
06-22-2012 11:58 PM
06-23-2012 12:32 AM
Thanks Ron, but RIMM already admitted this is a server issue at their end. Our issue is the first-time WiFi only setup/upgrade.
Make certain you're speaking with a RIM tech, not a Verizon tech. Call PlayBook support.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code