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BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎12-11-2012
My Device: BOLD9700
My Carrier: ROGERS

puchase app with PayPal doesnt't work

OK, I have set this up with PayPal 3 times now.
I have 3 emails from paypal:

You've signed up for preapproved payments plan with Research In Motion

EVERY time I try to purchase, I get the following:


Problem encountered with PayPal authorization (Errorr: 580036)

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: puchase app with PayPal doesnt't work

Hi wilfmandel1,


Welcome to the BlackBerry Support Community.

This KB article should help you resolve the Error 580036 you are receiving when trying to purchase applications in BlackBerry App World. ""Unable to authenticate user at this time" or "Problem encountered with PayPal authorization. (Error ID: 580036) or (Error ID: 569013)" appears when logging in to BlackBerry App World" http://bbry.lv/NFUhMq


Please let me know if this helps.



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