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BlackBerry® PlayBook™

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New Contributor
Posts: 6
Registered: ‎07-23-2012
My Device: Blackberry PlayBook- P100-16WF RDJ21WW
My Carrier: vodaphone
Accepted Solution

setting upu email in Messages

I can't set up my email adds in messenger - get a mesage saying that the settings don't work although they work perfectly on the pc - I have managed to install the bridge so all is not lost but would like to do this on the device itself

Developer
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB
My Carrier: Virgin Mobile UK

Re: setting upu email in Messages

Try deleting the account and then starting again.

Without having the specific settings I can't really suggest any more.

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New Contributor
Posts: 6
Registered: ‎07-23-2012
My Device: Blackberry PlayBook- P100-16WF RDJ21WW
My Carrier: vodaphone

Re: setting upu email in Messages

I have used both the quick form and the advanced set up options in Messages to try to add my email accounts, but the PlayBook won't accept my username and password. Which account are you suggesting I should delete? None of the accounts have been accepted. 

Developer
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB
My Carrier: Virgin Mobile UK

Re: setting upu email in Messages

Sorry, the original question implied that it had set itself up and then stopped.

All I can think of is double-checking your email username. Is it the same as your email address or different?

Follow me on Twitter1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
Developer
Posts: 20
Registered: ‎07-23-2012
My Device: Bellagio 9790, BB10 Alpha Dev, Playbook 16GB
My Carrier: Telkomsel

Re: setting upu email in Messages

what's the email domain? try adding gmail, yahoomail. Did you get the same problem?
New Contributor
Posts: 6
Registered: ‎07-23-2012
My Device: Blackberry PlayBook- P100-16WF RDJ21WW
My Carrier: vodaphone

Re: setting upu email in Messages

I have tried hotmail. freeserve which is serviced by orange and neither f them will work

 

Developer
Posts: 20
Registered: ‎07-23-2012
My Device: Bellagio 9790, BB10 Alpha Dev, Playbook 16GB
My Carrier: Telkomsel

Re: setting upu email in Messages

@hlfcmum : how about Gmail?
New Contributor
Posts: 6
Registered: ‎07-23-2012
My Device: Blackberry PlayBook- P100-16WF RDJ21WW
My Carrier: vodaphone

Re: setting upu email in Messages

Gmail worked but I had to create an account to check it 

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Developer
Posts: 20
Registered: ‎07-23-2012
My Device: Bellagio 9790, BB10 Alpha Dev, Playbook 16GB
My Carrier: Telkomsel

Re: setting upu email in Messages

yes. hotmail couldn't work normally in all my bb device.
New Contributor
Posts: 6
Registered: ‎07-23-2012
My Device: Blackberry PlayBook- P100-16WF RDJ21WW
My Carrier: vodaphone

Re: setting upu email in Messages

Have now set up all accounts with the correct settings-just took a little finding to make sure I had all the correct ports and addresses. Thanks for your time