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BlackBerry® PlayBook™

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Posts: 1
Registered: ‎08-13-2014
My Device: playbook
My Carrier: Virgin

signing in to BBID

Hi

Have just reset my playbook back to factory settings, tells me I am connected to wifi, then asks to sign in with BBID. Just get green circle and signing in to BlackBerry ID , circle has been going round for over ten minutes.  Then comes up can not connect 

 

Please help

 

Thanks

 

Manda