Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎07-10-2011
My Device: blackberry torch
My Carrier: vodafone

torch 6 os bundle 2647 and playbook

i updated my os system for the torch this evening and have now lost my bbm. any ideas anyone?
Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: torch 6 os bundle 2647 and playbook

did you loose it on the phone or playbook.

Be a Shepard and not an iSheep.
Posts: 20
Registered: ‎05-26-2011
My Device: Torch and Playbook
My Carrier: AT&T

Re: torch 6 os bundle 2647 and playbook

after updating the torch os the bbm become incompatible/out-of-sync with the bridge bbm on the playbook  you need to download the bbm update from app world on your torch, reboot the phone, accept the bbm agreement and it should work fine again from the playbook  no sweat.