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New Contributor
Posts: 4
Registered: ‎01-04-2013
My Device: playbook
My Carrier: rogers
Accepted Solution

unable to download kobo app

I recently updated the OS for my playbook, and then needed to delete my kobo app due to an issue receiving books.  I am now unable to reinstall the kobo app.  Spoke to kobo and they said it's a blackberry problem.  Does anyone have a solution so I can access my books again?

Thanks.

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: unable to download kobo app

You should be able to download it from AppWorld.

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Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: unable to download kobo app

Are you getting any error when you try and download it? 

Super Contributor
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: unable to download kobo app


carriedc wrote:

I recently updated the OS for my playbook, and then needed to delete my kobo app due to an issue receiving books.  I am now unable to reinstall the kobo app.  Spoke to kobo and they said it's a blackberry problem.  Does anyone have a solution so I can access my books again?

Thanks.


I always delete mine as it's a dreadful service, but if I go to App World on Playbook, then My World, then Uninstalled list, it appears there for reinstallation. 

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Highlighted
New Contributor
Posts: 4
Registered: ‎01-04-2013
My Device: playbook
My Carrier: rogers

Re: unable to download kobo app

Yes, it just says there is an error and to try again.
New Contributor
Posts: 4
Registered: ‎01-04-2013
My Device: playbook
My Carrier: rogers

Re: unable to download kobo app

It does appear in my uninstalled list, but I get an error message when I try to reinstall.
Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: unable to download kobo app

Restart the Playbook and try again. Can you download other apps?

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 4
Registered: ‎01-04-2013
My Device: playbook
My Carrier: rogers

Re: unable to download kobo app

Tried that last night and it didn't work, but this morning it did. Don't understand why, but I'm happy I've got my books back!