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New Member
Posts: 1
Registered: ‎01-20-2013
My Device: bb bold and playbook
My Carrier: telus

unable to see email or calender on playbook

hi..... I recently started to use my playbook and am facing challenges in seeing any of of my blackberry emails, calenders or tasks eventhough i have blackberry bridge connected between my playbook and blackberry bold.

 

i can see the new message icon on the top left of the playbook and when i tap on the message icon it shows a drop down list of emails, but when i click the email on the drop down list, the screen turns black andthe blackberry logo appears and after a minute it returns back to the regular playbook screen. i am assuming that the playbook is able to connect to my black berry but not display messages or calendar or tasks. i tried rebooting both devices but no luck. could someone provide me some guidance to resolve this challenge.

thanks for your help

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: unable to see email or calender on playbook

You might try deleting the Bridge app from  your BlackBerry device, rebooting the BlackBerry and then reinstalling Bridge again. I've seen that help users get Bridge issues resolved.



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