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BlackBerry® PlayBook™

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New Contributor
Posts: 2
Registered: ‎02-19-2013
My Device: playbook & curve
My Carrier: bell

update wipes everything off

I did the update, luckily I did a back-up first, now how do I get everything back on to my playbook?  This update wiped out all my apps, contacts, music, calendar and my passwords for all my other stuff.  HELP!!

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: update wipes everything off

connect to the computer run desktop manager that you did the backup with and instead of backup hit restore
Be a Shepard and not an iSheep.
New Contributor
Posts: 2
Registered: ‎02-19-2013
My Device: playbook & curve
My Carrier: bell

Re: update wipes everything off

I did that however, no contacts or my calendar, the 2 most improtant things.  Any idea how to get those back?