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BlackBerry® PlayBook™

New Contributor
Posts: 3
Registered: ‎09-09-2012
My Device: blackberry playbook
My Carrier: 3


i updated my playbook its cleared all my photos and everythink else urgent help needed to get them back  i never knew back was needed thanks

Posts: 95,517
Likes: 24,547
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: updates

What was updated, the OS level... do you recall to what version?


An update like this should not delete anything from your Playbook, although I have seen a few others mention this.


If you can connect your PlayBook to the USB cable as removable memory to your PC, you might be able to run a free PC application called ZAR Zero Assumption Recovery and save the deleted images.


Good luck.

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New Contributor
Posts: 9
Registered: ‎09-08-2012
My Device: blackberry playbook
My Carrier: tesco

Re: updates

I have the blackberry plugged in the drive it's showing in computer not showinh in zar all other drive are showing