07-21-2013 07:04 PM
Iam trying to update my playbook 16GB but each time i accept and try to apply the update i get a pop up in middle of screen saying:
An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists.
now this is driving me insane no matter what i try it doesnt seem to manage to get past this step of the update!!
Has anybody got ANY tips or advice please!!
07-22-2013 03:06 AM
Without knowing if you have received an update before it's difficult to be sure. The last update was feb 2013 so don't know why you need an update, unless it's a wipe or a repair.
Lets assume you live in the "western world" then try a friend's house or a free wifi spot to do the update. it's easy for playbook to get upset with router wifi settings.